A £100 damage deposit must be paid prior to arrival. The person who booked the accommodation is responsible to the owner for the costs of extra cleaning, breakage or damage to the cottage which are caused by you or your party. These costs will be deducted from your £100 deposit, but are not limited to that amount. No repairs of any kind to the property or contents must be attempted by you or your party. Any damage must be reported immediately to the owners. If there’s no damage, the deposit balance will be returned to you within seven days of your departure. In case of damage, the balance will be returned as soon as the damage/loss has been paid for.
Cancellations and changes
Once booked, payments are refundable up to 28 days before your day of arrival. Bookings can be rescheduled with eight weeks’ notice. We recommend you take out travel insurance to cover for unforeseen circumstances. We reserve the right to cancel your stay at short notice if unexpected circumstances arise. In this case, we will refund you the cost of your stay in full or offer you an alternative date.
Use of property
Only the agreed number of guests must stay at the property.
We will not issue a refund if extreme weather prevents you from travelling so recommend you take out holiday insurance to cover for this eventuality.
We allow two adult dogs in the cottage at any one time, for a cost of £25. The dog must be reliably housetrained. No puppies please. By booking with us, you agree to our Pet Agreement.
Barbecues and smoking indoors is strictly forbidden, as is leaving the cottage with the log burner lit. The log burner must not be left unattended. This includes retiring to the bedrooms when the fire is lit. If we suspect that the fire has been left unattended we reserve the right to enter the property and extinguish the fire.
Complaints and difficulties
Please inform us of any problems immediately. We will deal with them as quickly as we can to ensure you have a peaceful stay.
Right to evict
The owner reserves the right to evict guests without compensation in the case of anti-social behaviour, unreasonable breakages, if smoking restrictions are not observed, if visitors are causing a fire risk, if the accommodation is being misused, or if there is a breach of these terms and conditions.
The agreement is for the reservation period only and is not intended to create the relationship of landlord and tenant between the visitor and the owner. The visitor shall not be entitled to a tenancy, or to any assured shorthold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or upon termination of the agreement.
Lost keys will be charged at £5 per key.
Accidents, injury and personal property
The owner has no liability to you for the death or personal injury to you or any member of your party. We suggest you take out travel insurance to cover you for personal injury during your stay. We are not responsible for any loss, damage or theft to your personal property during your stay.
Right of entry
We reserve the right to enter the property to inspect it or carry out necessary repairs or maintenance during your stay.